Post by account_disabled on Feb 27, 2024 1:52:44 GMT -5
We also try to respond to those who ask questions on topics that are not our responsibility, for example about bus timetables or the opening of the University, so we inform ourselves and take charge of the report, to provide the most complete information possible. We also love citizens , so we try to identify with the needs of users." Second fundamental consideration that emerges: often in public administration social communication supports and directs official communication , because on social media it is possible to obtain an immediate response from citizens: "starting from the first comment of a user who breaks the ice under a post.
The work community management is what engages us the most, but which also Panama mobile number list provides us with more information and allows us to improve", explains the social media manager of the Municipality of Bologna. A few years ago it was said that the Public Administration should work online like an embassy and the social team of the municipal administration of Bologna decided to fully embrace this mission: " for us, social networks must function as an embassy , because PAs are complex and branched, it is not possible to think that all citizens are informed or know perfectly the differences between each body or between the responsibilities of each office. We believe it is necessary to help the citizen . It's a bit like the concept of URP, an office where you can learn a lot in community management."
We discover that the reference is not accidental, when Luca tells us an episode in his career that we could define as "revealing". “The first week of internship at the Municipality of Bologna, several years ago, I spent at the city URP: my manager told me that after this experience I would understand everything and she would no longer have to explain anything to me. Over time I understood the meaning of that experience in the front office and I actually learned a lot about what citizens expect and look for and I can say that kindness and availability bear fruit in the long run. Unfortunately, for various reasons, the pages of public institutions struggle to manage interactions and comments and often end up not responding to people and this shouldn't happen ."
The work community management is what engages us the most, but which also Panama mobile number list provides us with more information and allows us to improve", explains the social media manager of the Municipality of Bologna. A few years ago it was said that the Public Administration should work online like an embassy and the social team of the municipal administration of Bologna decided to fully embrace this mission: " for us, social networks must function as an embassy , because PAs are complex and branched, it is not possible to think that all citizens are informed or know perfectly the differences between each body or between the responsibilities of each office. We believe it is necessary to help the citizen . It's a bit like the concept of URP, an office where you can learn a lot in community management."
We discover that the reference is not accidental, when Luca tells us an episode in his career that we could define as "revealing". “The first week of internship at the Municipality of Bologna, several years ago, I spent at the city URP: my manager told me that after this experience I would understand everything and she would no longer have to explain anything to me. Over time I understood the meaning of that experience in the front office and I actually learned a lot about what citizens expect and look for and I can say that kindness and availability bear fruit in the long run. Unfortunately, for various reasons, the pages of public institutions struggle to manage interactions and comments and often end up not responding to people and this shouldn't happen ."